In England and Wales, most disputes will be covered by a “pre-action protocol”. This is essentially a set of rules which dictate how parties should behave. In most cases, the protocol requires the claimant to prepare a detailed “Letter of Claim” outlining the background and key elements to the dispute.
At Specters, you as the client will always be involved in preparing such letters, which will only be sent to the defendant with your express approval. Once we send the Letter of Claim, the defendant will have a specific time frame to respond, usually a few months.
