Discover the stages of the claims journey and what happens at each.
Claims Process
Our aim is to get the best possible outcome for our clients
No case is the same, and the best strategy to resolve a claim will usually be determined by our clients’ unique circumstances and objectives. However, there are a few key stages that are common to most types of claims.
What to expect from start to finish
From the initial consultation to the final resolution, we ensure every step is straightforward and stress-free. Our dedicated team will handle all aspects of your claim, providing you with personalised support and clear communication throughout.
With a deep understanding of the legal areas we operate in and a commitment to achieving the best possible outcome, you can trust us to be by your side every step of the way.
Below, we’ve outlined the key stages of the claims process so you know exactly what to expect.
The initial enquiry
The sign up
The face to face
The initial investigation
The protocol
Negotiation
