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It can be overwhelming to make a public liability claim at first, the process can be complex, especially if you’re unfamiliar with the process. This guide will help you to understand the necessary steps that you’ll have to take to make a successful public liability claim following a personal injury.

Understanding public liability

Public liability refers to the responsibility of a business or individual to compensate for damages or injuries suffered by a third party due to negligence. This can include accidents in public places such as slips, trips, or other injuries caused by unsafe conditions. For more information on the personal injury claims process, you can read more of our articles.

Gather evidence,

The first and most important step in making a public liability claim is to gather evidence, this can include:

  • Photographs: Take clear photos of the accident scene, any visible injuries, and the hazard that caused the accident.
  • Witness statements: Collect contact information and statements from any witnesses who saw the accident.
  • Medical reports: Obtain medical reports detailing the injuries sustained and any treatment received.

Report the incident

Following an accident, it’s important to notify the responsible party about the incident as soon as possible. This could be a business owner, property manager, or local authority depending entirely on where the accident happened. It’s important that you provide them with details of the accident, and any evidence that you’ve gathered. Failing to do this will complicate your claim further down the line.

Seek legal advice

When making a public liability claim, it’s a good idea to seek legal advice to help represent your claim on your behalf. Our experienced team are more than happy to assist you during this process providing that you have a valid claim.

File the claim

If you choose to seek representation from us then we’re more than happy to help you prepare and file the claim. This includes drafting out a formal letter of demand to the responsible party or their insurance company, outlining the details of the incident, the injuries sustained, and the compensation being sought.

Negotiations and settlement

After filing the claim, normally there’ll be a period of negotiation with the responsible party or their insurer. Your legal representative will handle these negotiations with an aim of securing a fair settlement. If a settlement cannot be reached then the case will go to court where a judge will determine the outcome.

Receiving compensation

Once a settlement has been reached, you’ll receive compensation for your successful public liability claim. This compensation is made up of different damages intended to cover various expenses and losses. This includes:

  • Medical Expenses
  • Lost Wages
  • Pain and Suffering
  • Other Expenses

For more information on the mitigation of loss, you can read more of our articles.

Get help making your claim

If you’re interested in making a public liability claim, then you can contact us for more details by calling us on 0800 303 3629 or filling out an enquiry form. Once we’ve begun legal representation, our team at Specters is happy to do anything we can to help get you the compensation you deserve.