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Surveyor Negligence

Home owners often only become aware of a problem once they have already completed on the purchase and moved into their new home.

What is surveyor negligence?

Surveyor negligence occurs when the surveyor performs below their expected ‘duty of care.’

You might have bought a property that was not valued correctly or defects may have been missed during the inspection, leaving you to spend money to make this right, leaving you at a financial loss.

This can be extremely expensive and frustrating for an individual, during a time which is often already stressful.

Has my surveyor been negligent?

If your Surveyor has provided an inadequate service to you that has caused you a financial loss, then you may have the basis of a professional negligence claim.

Some typical examples of Surveyor negligence include:

  • Failure to conduct an adequate inspection of the property
  • Failure to spot and report on structural defects in the property
  • Failure to spot cracking and subsidence in the property
  • Failure to spot dry rot in the property
  • Failure to spot Japanese Knotweed
  • Providing an incorrect valuation of a property

Should I complain or claim against a negligent conveyancer?

If you feel your surveyor has acted negligently, generally the first point of call is making a complaint via the surveyor’s complaints handling procedure (CPH), which every surveyor should have to be compliant with The Royal Institute of Chartered Surveyors (RICS).

The Royal Institute of Chartered Surveyors (RICS) promotes the enforcement of good working standards in the valuation, management and development of land and property, of which surveyors fall under.

They offer a complaint and dispute resolution service which, although limited, is a good starting point for action and advice.

Should this service prove insufficient in any way, then your next step is to get in touch with expert Solicitors who specialise in conveyancing negligence such as Specters.


If a Surveyor has been negligent, leaving you at a financial loss, then you might be entitled to claim financial compensation.

This could be the cost of having to fix the defects or most often the diminution in value of the property.

It is likely that you will need to obtain an independent Surveyor report to value the loss accurately.

Funding your claim

You can contact our Professional Negligence team today for a free initial consultation and we can discuss the possibility of acting on a no win no fee basis, which would mean minimal financial risk to you.

Depending on the nature of your claim and how successful we deem this to be, we will be able to offer you a suitable funding option that will suit you and ease the financial burden of pursuing a claim.

To learn more about how Specters can assist you, we invite you to get in touch on 0300 303 3629 or by submitting an enquiry form here.

To get in touch with the Specters team, submit an enquiry below or call us on 0300 303 3629.

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